As Paul’s company has grown, I was delighted to be appointed Head of client engagement within Paul Beare. I work with a close-knit team who are incredibly passionate about taking their Customer Engagement to the next level ensuring that we engage with our clients on a regular basis and help our clients expand their business opportunities in the UK. Helping our clients succeed is our continued goal and our continued success.
I lead the client engagement team in both day-to-day activities and longer-term projects for the benefits of clients and the Paul Beare team building and maintaining strong client relationships whilst helping clients navigate the Companies House and HMRC filing and compliances as required.
Past experience:
I have over 30 years’ experience in high street banking, with an emphasis on strong customer services and due diligence, which involved being in charge of the running and supervising of a branch, and latterly in charge of the control & audit processes.
Benefits of working at PB Ltd?
I like the variation in dealing with the different clients that we support and no day is ever the same. Paul and my colleagues make it a lovely place to work.
What are the values that drive you?
I have a strong worth ethic with customer service and a ‘getting it right first time’ approach to all that I do.
What are your top 2 favourite podcasts/books?
No favourites, I just love a good read on holiday.
Name your two favourite places in London and why?
Gordons Wine bar on the Embankment is a favourite for its history and good wine! Plus, I love visiting the theatre in the West End.
What do you enjoy doing when you are not working?
I love cooking and love spending time with family and friends.
