Have you heard about Kari’s Law and RAY BAUM’S Act? Effective for all multi-line telephone systems (MLTS) since January 6, 2022, these two laws imposed new requirements for 911 functionality.
Kari’s Law requires multi-line telephone systems (MLTS) to enable direct dialing to 911 without having to dial an additional number to access an outside line first. This law is named after Kari Hunt, whose tragic death in 2013 highlighted the need for easier access to emergency services from MLTS systems.